Human error is a significant source of risk within any organization. Management uses a variety of operational controls and barriers, including policies, procedures, work instructions, employee selection and training, auditing, etc., to reduce the likelihood of human error. Accidents occur when there is a failure in one or more of these controls and/or barriers.

Many companies are working to reduce their incident rates by integrating a more detailed analysis of human factors into their incident investigation procedures. In doing so, companies can identify weaknesses in their operational controls at a specific job site, within an operating region, and across the organization.

Reducing Human Error in Process Safety

Join Kestrel and Texas A&M’s Mary Kay O’Connor Process Safety Center this summer for a continuing education short course that provides an opportunity for companies to learn more about integrating human factor data into incident investigations and identifying those operational controls that need improvement.

Reducing Human Error in Process Safety
July 7, 2016
Instructors: A.W. Armstrong and Will Brokaw, Kestrel Management
Location: Phoenix Contact Customer Technology Center
Houston, TX
Credit: 0.7 CEUs/7 PDHs
Register online

What You’ll Learn

This course will outline a process that companies can use to integrate human factor data into incident investigations and identify operational controls that need improvement. Attendees will also get a general overview of human factors and strategies for reducing error in operations.

Who Should Attend

Process safety management coordinators, risk management planning coordinators, and new health, safety, and environment auditors.

Join Kestrel at the AFPM Annual Meeting to hear William Brokaw present his paper, Using a Data-Driven Method of Accident Analysis: A Case Study of the Human Performance Reliability (HPR) Process.

AFPM 2016 Annual Meeting
March 13-15, 2016
Kestrel Presentation: March 14 at 3:30 p.m.
Hilton San Francisco Union Square
San Francisco, CA

The Role of Human Error in Occupational Incidents

The concept of human error and its contribution to occupational accidents and incidents have received considerable research attention in recent years. When an accident/incident occurs, investigation and analysis of the human error that led to the incident often reveals vulnerabilities in an organization’s management system.

This recent emphasis on human error has resulted in an expansion of knowledge related to human error and the most common factors contributing to incidents. Kestrel’s Human Performance Reliability (HPR) process helps to classify human error—with the additional step of associating the control(s) that failed to prevent the incident from occurring. This process allows organizations to identify how and where to focus resources to drive safety performance improvements.

In this presentation, Will describes Kestrel’s method for identifying the most frequent human errors and most problematic controls and presents a case study wherein HPR was applied to a large petroleum refining company.

Catch Up with Kestrel

In addition to the presentation on March 14, Kestrel’s experts will also be on hand throughout the Annual Meeting to talk with you. We welcome the opportunity to learn more about your needs and to discuss how we help our chemical and oil & gas clients manage environmental, safety, and quality risks; improve safety performance, and achieve regulatory compliance assurance